At AWI we recognise that the company’s strongest asset is its people and that well motivated and happy staff produce product and service that makes their customers happy. This can be seen by the length of time staff have enjoyed working at AWI – which is an average of 15 years.
Our friendly team of experts take care in understanding our customer’s business and their needs with the aim of consistently exceeding all expectations from the first phone call, all the way through manufacturing, and through to the high quality packaging and delivery. Attaining a consistent on time order completion record of 98% keeps customers and staff smiling alike.
As a 100% employee owned company, we take great pride in the strong relationships that are built and maintained through our personal approach, often going above and beyond to help ensure every order is as perfect as the last.
This trust in our expertise and reliability is one of the reasons our customers remain with us year after year, enjoying the confidence of a team that truly cares – and is friendly and helpful to talk to.
Scott from the shipping team says: “Every order is monitored and progressed through each department with full traceability throughout the manufacturing process, giving customers full visibility at any stage.”
Working for many years together in the annealing department, Janet and Stuart both added: “We work in a friendly and close-knit team, everyone takes a genuine interest and care in every order we make.”