Frequently Asked Questions
Jump to a question by clicking below:
Miscellaneous
Does Alloy Wire Manufacture the wire?
Is Alloy Wire a stockist?
How can I pay?
Do you have a technical brochure?
Where are you exhibiting?
Services
What is your minimum order quantity?
What is your standard despatch/lead time?
Can you offer an emergency/express service
if I pay a premium?
Do you offer testing services?
Can you re-draw free issue material?
Do you deliver worldwide?
Product
What is the largest/smallest wire size
you can supply?
What is the widest/smallest tape/ribbon you
can offer?
What is the largest/smallest section/shaped
wire?
Where can I find Heat Treatment details?
Can you make to my specification/drawing
Can you produce to a different tensile to
those stated on the data sheets?
Does Alloy Wire supply samples?
Do you offer tube / plate / sheet?
Will my order be suitably wrapped/packed for
export?
Can you supply neutral labels or labels
with our company name?
How many metres are in a kg/Ib of
wire/tape?
What size spools will you supply my
material on?
Can you precision layer wind e.g. for MIG
welding wire?
Can you stamp or flag tag lengths/bars?
Personnel
Who do I send my enquiry to?
Who do I contact if I have a technical
question?
Who do I contact if I can't find what
I am
looking for?
Who do I contact when progressing my
order?
Where is my local Sales Office?
Quality
Do you provide material certificates?
Does the material have full traceability?
Are you ISO 9001 approved?
What approvals do you hold?
Does Alloy Wire Manufacture the wire?
Yes, Alloy Wire manufactures precision drawn wire, ribbon/tape
and shaped section/profile wire.
Is Alloy Wire a stockist?
Generally most orders are made to customers individual
specifications / drawings. As we hold raw material at
various sizes, we can offer short delivery times.
We have an extensive range of RW 80 standard stock sizes.
How can I pay?
Payment can be made by: Bac's, Bank / Wire Transfer, Cheque, Credit Cards (all major credit cards are accepted with the exception of American Express and transactions can be processed in GBP, USD, EUR)
Do you have a technical brochure?
We have two technical brochures:
- Resistance Alloys
click to request your copy
- All of our other Nickel alloys click to request your copy
Please contact us if you need help choosing the brochure you need. Of course you may request copies of each brochure, if you prefer.
Where are you exhibiting?
For forthcoming exhibitions go to Exhibitions. You can also view past exhibitions we have
attended in News Updates, Archived News and Exhibitions.
What is your minimum order
quantity?
We can manufacture quantities from as small as a few feet or
metres, to your specification / drawing.
What is your standard
despatch/lead time?
Typical manufacturing / despatch / lead times are around three
working weeks. If you have an urgent requirement, we have an Emergency Manufacturing Service (EMS) available.
Can you offer an emergency/express
service if I pay a premium?
For emergency material requirements, we may be able to offer you
our Emergency Manufacturing Service (EMS) at an extra cost /
premium - please contact us to see if we can help you with your
urgent requirement.
Do you offer testing services?
Yes, we can offer our test facilities on a sub contract basis.
Although we are not NAMAS certified, our equipment is regularly
calibrated and certified and our staff are fully competent.
View a list of mechanical tests we
can carry out for you, using our in-house equipment.
Can you re-draw free issue material?
We have a re-draw facility for customers free issue material.
Please contact your local Alloy Wire sales office, go to
international contacts, or
e-mail sales@alloywire.com
with your requirements.
Do you deliver worldwide?
Alloy Wire supplies customers world wide, by road, air or sea
freight. We can despatch using your courier / carrier
account if you prefer. All products are packed suitably
for transportation.
What is the largest/smallest wire
size you can supply?
Round wire : Largest diameter 21.00mm (0.827") Smallest diameter
0.025mm (0.001")Sizes depend on the Alloy.
What is the widest/smallest
tape/ribbon you can offer?
Maximum width : 8.00mm (0.315") Minimum thickness 0.035mm
(0.0014")Maximum width to thickness ration 30:1
What is the largest/smallest
section/shaped wire?
Maximum section : 8.00mm (0.315") Minimum : 0.50mm (0.020")
Where can I find Heat Treatment
details?
On the Alloy Range page, click on the alloy
you require. The heat treatment details are shown on the
alloy data sheet.If you cannot find the heat treatment details or you have a question, please contact Pete Lambe, Quality Manager who will be happy to help you petelambe@alloywire.com
Can you make to my
specification/drawing
We do manufacture to individual specifications / drawings.
Please send us your specification / drawing for our production
team to confirm if we can meet your requirements.
Can you produce to a different
tensile to those stated on the data sheets?
Yes, please specify the tensile you require in your enquiry and
we will confirm if we can offer.
Does Alloy Wire supply samples?
We are a small quantity specialist, generally we charge for
samples.If we have material in stock we can supply a Tester Pack. The Tester Pack is made up of 3 / 4 different stock sizes to help you choose which size / resistance is suitable.
Do you offer tube / plate / sheet?
No. We manufacture wire, tape / ribbon and shaped profile
wire.
Will my order be suitably
wrapped/packed for export?
All products are packed suitably for transportation via road,
air or sea, see packaging information.
Can you supply neutral labels or
labels with our company name?
Yes, please confirm on your enquiry and order. Special
packaging to individual requirements may be available on
request.
How many metres are in a kg/Ib of
wire/tape?
We have a weight to length calculator to help you establish the
number of metres in a kg of material please use the
calculator converter.
What size spools will you supply my
material on?
We have various size spools we can supply your material on.
The size of the spool depends upon the size and weights.
Each spool and its dimensions are detailed on our Spools page in
Packaging, along with the standard wire size and weight each one
holds. Click here
for further details. If you have a particular requirement,
please contact us.
Can you precision layer wind e.g. for
MIG welding wire?
No, we can only offer carefully scramble wound spools.
Can you stamp or flag tag
lengths/bars?
We cannot stamp lengths / bars. We can however label each
length / bar with a sticker for identification, upon request.
Who do I send my enquiry to?
Please send your enquiries to your local Alloy Wire sales
office, go to International
Contacts or contact
sales@alloywire.com in the UK.
Who do I contact if I have a
technical question?
Please contact our Quality Manager Pete Lambe
petelambe@alloywire.com
alternatively
sales@alloywire.com.
Who do I contact if I can't find
what I am looking for?
Please contact your local Alloy Wire sales office, go to
International Contacts or
contact sales@alloywire.com.
Who do I contact when progressing my
order?
Send an e-mail titled Order Progress to
sales@alloywire.com.
Where is my local Sales Office?
Please go to International Contacts,
which shows all Alloy Wire sales offices or call us on +44(0)
1384 566775, fax +44(0)1384 410074 or e-mail sales@alloywire.com and we will confirm your contact.
Do you provide material
certificates?
Yes, please view a sample
certificate.
Does the material have full
traceability?
Yes all material has full traceability back to the primary
source. All incoming material is visually inspected and
PMI (Positive Material Inspected) tested before processing
begins. All our production is checked during processing
and at the completion stage for size, properties and appearance.
Are you ISO 9001 approved?
Yes, we have held ISO 9001 approval since 1991. Please
view our ISO
9001 certificate.
What approvals do you hold?
Our major approvals include:
- ISO 9001
- BAE SYSTEMS
- RAYTHEON
- WESTLAND