United Kingdom

United Kingdom Contact Information

e .
t . +44 (0)1384 262022
a . Narrowboat Way, Hurst Business Park, Brierley Hill, West Midlands DY5 1UF

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Frequently Asked Questions

Frequently Asked Questions

Answers to commonly asked questions

Miscellaneous Back to top

Does Alloy Wire Manufacture the wire?
Is Alloy Wire a stockist?
How can I pay?
Do you have a technical brochure?
Where are you exhibiting?

Services Back to top

What is your minimum order quantity?
What is your standard despatch/lead time?
Can you offer an emergency/express service if I pay a premium?
Do you offer testing services?
Can you re-draw free issue material?
Do you deliver worldwide?

Product Back to top

What is the largest/smallest wire size you can supply?
What is the widest/smallest tape/ribbon you can offer?
What is the largest/smallest section/shaped wire?
Where can I find Heat Treatment details?
Can you make to my specification/drawing
Can you produce to a different tensile to those stated on the data sheets?
Does Alloy Wire supply samples?
Do you offer tube / plate / sheet?
Will my order be suitably wrapped/packed for export?
Can you supply neutral labels or labels with our company name?
How many metres are in a kg/Ib of wire/tape?
What size spools will you supply my material on?
Can you precision layer wind e.g. for MIG welding wire?
Can you stamp or flag tag lengths/bars?

Personnel Back to top

Who do I send my enquiry to?
Who do I contact if I have a technical question?
Who do I contact if I can't find what I am looking for?
Who do I contact when progressing my order?
Where is my local Sales Office?

Quality Back to top

Do you provide material certificates?
Does the material have full traceability?
Are you ISO 9001 approved?
Are you AS 9100 approved
What approvals do you hold?

Does Alloy Wire Manufacture the wire? Back to top

Yes, Alloy Wire manufactures precision drawn wire, ribbon/tape and shaped section/profile wire.

Is Alloy Wire a stockist? Back to top

Generally most orders are made to customers individual specifications / drawings.  As we hold raw material at various sizes, we can offer short delivery times.

We have an extensive range of RW 80 standard stock sizes.

How can I pay? Back to top

Payment can be made by: BACS, Bank / Wire Transfer, Cheque, Credit Cards (all major credit cards are accepted with the exception of American Express and transactions can be processed in GBP, USD, EUR)

Do you have a technical brochure? Back to top

We have two technical brochures:

  1. Resistance Alloys click to request your copy
  2. All of our other Nickel alloys click to request your copy

Please contact us if you need help choosing the brochure you need.  Of course you may request copies of each brochure, if you prefer.

Where are you exhibiting? Back to top

For forthcoming exhibitions go to Exhibitions.  You can also view past exhibitions we have attended in News Updates, Archived News and Exhibitions.

What is your minimum order quantity? Back to top

We can manufacture quantities from as small as a few feet or metres, to your specification / drawing.

What is your standard despatch/lead time? Back to top

Typical manufacturing / despatch / lead times are around three working weeks.
If you have an urgent requirement, we have an Emergency Manufacturing Service (EMS) available.

Can you offer an emergency/express service if I pay a premium? Back to top

For emergency material requirements, we may be able to offer you our Emergency Manufacturing Service (EMS) at an extra cost / premium - please contact us to see if we can help you with your urgent requirement.

Do you offer testing services? Back to top

Yes, we can offer our test facilities on a sub contract basis.  Although we are not NAMAS certified, our equipment is regularly calibrated and certified and our staff are fully competent.  View a list of mechanical tests we can carry out for you, using our in-house equipment.

Can you re-draw free issue material? Back to top

We have a re-draw facility for customers free issue material.  Please contact your local Alloy Wire sales office, go to international contacts, or e-mail with your requirements.

Do you deliver worldwide? Back to top

Alloy Wire supplies customers world wide, by road, air or sea freight.  We can despatch using your courier / carrier account if you prefer.  All products are packed suitably for transportation.

What is the largest/smallest wire size you can supply? Back to top

Round wire : Largest diameter 21.00mm (0.827") Smallest diameter 0.025mm (0.001")
Sizes depend on the Alloy.

What is the widest/smallest tape/ribbon you can offer? Back to top

Maximum width : 8.00mm (0.315") Minimum thickness 0.035mm (0.0014")
Maximum width to thickness ration 30:1

What is the largest/smallest section/shaped wire? Back to top

Maximum section : 8.00mm (0.315") Minimum : 0.50mm (0.020")

Where can I find Heat Treatment details? Back to top

On the Alloy Range page, click on the alloy you require.  The heat treatment details are shown on the alloy data sheet.
If you cannot find the heat treatment details or you have a question, please contact Pete Lambe, Technical Director who will be happy to help you

Can you make to my specification/drawing Back to top

We do manufacture to individual specifications / drawings.  Please send us your specification / drawing for our production team to confirm if we can meet your requirements.

Can you produce to a different tensile to those stated on the data sheets? Back to top

Yes, please specify the tensile you require in your enquiry and we will confirm if we can offer.

Does Alloy Wire supply samples? Back to top

We are a small quantity specialist, generally we charge for samples.
If we have material in stock we can supply a Tester Pack.  The Tester Pack is made up of 3 / 4 different stock sizes to help you choose which size / resistance is suitable.

Do you offer tube / plate / sheet? Back to top

No.  We manufacture wire, tape / ribbon and shaped profile wire.

Will my order be suitably wrapped/packed for export? Back to top

All products are packed suitably for transportation via road, air or sea, see packaging information.

Can you supply neutral labels or labels with our company name? Back to top

Yes, please confirm on your enquiry and order.  Special packaging to individual requirements may be available on request.

How many metres are in a kg/Ib of wire/tape? Back to top

We have a weight to length calculator to help you establish the number of metres in a kg of material please use the calculator converter.

What size spools will you supply my material on? Back to top

We have various size spools we can supply your material on.  The size of the spool depends upon the size and weights.  Each spool and its dimensions are detailed on our Spools page in Packaging, along with the standard wire size and weight each one holds.  Click here for further details.  If you have a particular requirement, please contact us.

Can you precision layer wind e.g. for MIG welding wire? Back to top

No, we can only offer carefully scramble wound spools.

Can you stamp or flag tag lengths/bars? Back to top

We cannot stamp lengths / bars.  We can however label each length / bar with a sticker for identification, upon request.

Who do I send my enquiry to? Back to top

Please send your enquiries to your local Alloy Wire sales office, go to International Contacts or contact in the UK.

Who do I contact if I have a technical question? Back to top

Please contact our Technical Director Pete Lambe alternatively .

Who do I contact if I can't find what I am looking for? Back to top

Please contact your local Alloy Wire sales office, go to International Contacts or contact .

Who do I contact when progressing my order? Back to top

Send an e-mail titled Order Progress to .

Where is my local Sales Office? Back to top

Please go to International Contacts, which shows all Alloy Wire sales offices or call us on +44(0) 1384 262022,
fax +44(0)1384 263022 or e-mail and we will confirm your contact.

Do you provide material certificates? Back to top

Yes, please view a sample certificate.

Does the material have full traceability? Back to top

Yes all material has full traceability back to the primary source.  All incoming material is visually inspected and PMI (Positive Material Inspected) tested before processing begins.  All our production is checked during processing and at the completion stage for size, properties and appearance.

Are you ISO 9001 approved? Back to top

Yes, we have held ISO 9001 approval since 1991.  Please view our ISO 9001 certificate.

Are you AS 9100 approved? Back to top

Yes we have held AS 9100 approval since 2013.  Please view our AS 9100 certificate.

What approvals do you hold? Back to top

Our major approvals include:

  •  ISO 9001
  •  BAE SYSTEMS

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